Terms of Service

Last updated: 17 July 2026

The CrickRoo website, mobile application, academy portal, administration portal and related features, products, content and services are collectively referred to in these Terms as the “Services”. The Services are owned and operated by ATHMECH PTY LTD (ABN 92 660 860 983) (“Athmech”, “CrickRoo”, “we”, “us” or “our”).

These Terms of Service (“Terms”) form a legal agreement between you and Athmech and govern your access to and use of the Services. These Terms are not between you and Apple, Google or any app store operator, even where you download the CrickRoo app through an app store.

By downloading or installing the app, creating an account, accepting an invitation, purchasing a subscription, accessing or using the Services, or clicking to accept these Terms, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

1. Privacy

Our Privacy Policy explains how we collect, use, hold and disclose personal information. It forms part of these Terms. By using the Services, you acknowledge that your personal information will be handled in accordance with that policy and applicable law.

2. Eligibility and younger users

To have a CrickRoo account, you must be at least 13 years old. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms and authorised your use of CrickRoo. Where your account is created, invited or managed by an academy, coach or other organisation, that organisation represents that it has obtained any permissions or consents required for your participation and for the handling of your information.

3. Use of the Services

3.1 Limited right to use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use the Services for their intended purpose.

Your permitted use depends on the type of account, subscription, academy arrangement and role assigned to you. Individual users may use the Services for personal cricket training and participation. Academies, coaches and other organisations may use the Services for their internal coaching, administration and player-management activities only under the subscription, licence or commercial arrangement applicable to them.

You must not use an individual account or consumer subscription as a substitute for an academy, club, school, professional, team or organisational licence where a separate commercial arrangement is required.

3.2 Roles and relationships

The Services may support players, independent coaches, academy-linked coaches, head coaches, academy administrators, sales users and platform administrators. Access to features and information depends on your role and active relationships.

• A player may be linked to a coach, academy, batch or a combination of these.
• A coach may operate independently or be linked to one or more academies.
• A head coach or academy administrator may manage authorised academy users, batches, invitations, assignments and join requests.
• An academy may create, invite, link, assign, move, remove or manage users only within the authority granted to it.
• Changing or ending a coach, academy, batch or organisational relationship may change access to content, features or academy-provided subscription benefits.

You must only access, view, upload, manage or disclose information that you are authorised to handle.

3.3 Restrictions

You must not, directly or indirectly:

• use the Services unlawfully, fraudulently or in a manner that harms another person;
• harass, threaten, exploit, bully, discriminate against or endanger another person;
• upload or share material that infringes privacy, confidentiality, copyright, trade mark or other rights;
• impersonate another person or misrepresent your identity, authority, academy relationship or entitlement;
• attempt to gain unauthorised access to another account, academy, batch, video, system or dataset;
• introduce malware, disrupt the Services, bypass security controls, probe vulnerabilities or interfere with another user’s access;
• scrape, crawl, harvest, mirror, copy, reverse engineer, decompile or create derivative works from the Services, except where applicable law expressly permits it;
• use bots, scripts or automated tools to extract data or interact with the Services without our written permission;
• sell, rent, sublicense, resupply or commercially exploit access to the Services except under a written agreement with us;
• use the Services or their outputs to train, benchmark or develop a competing product without our written permission; or
• use analytical results as the sole basis for medical, injury, safety-critical, legal, selection, officiating or professional decisions.

4. Accounts

4.1 Account creation and accuracy

You may need to create an account or accept an invitation to use certain features. You must provide current, complete and accurate information and keep it reasonably up to date.

You must not create an account for another person, add another person to an academy, coach relationship or batch, or upload their information unless you have authority to do so.

4.2 Security

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account, except to the extent caused by our failure to take reasonable care. You must notify us promptly at support@athmech.com if you suspect unauthorised access or misuse.

Accounts are personal and must not be sold, transferred or shared, except where an authorised organisation manages access in accordance with the Services.

4.3 Account suspension and deletion

We may restrict, suspend or terminate access where reasonably necessary because of a serious or repeated breach of these Terms, unlawful conduct, non-payment, fraud, misuse, a security risk, or harm to another user or the Services. Where appropriate, we will provide notice and a reasonable opportunity to remedy the issue.

You may stop using the Services and request account deletion at any time through the available account controls or by contacting us. Deleting your CrickRoo account does not automatically cancel an app-store subscription.

5. User Content

“User Content” means data or material uploaded, recorded, created, submitted or shared through the Services, including videos, audio, photographs, session recordings, profile information, comments, annotations, messages, performance information, timestamps, metadata and location information.

You retain ownership of your User Content. You grant Athmech a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, analyse, adapt, transmit, display and otherwise use User Content only as reasonably necessary to:

• provide, operate, secure, support and improve the Services;
• generate cricket analysis, highlights, measurements and visualisations;
• honour your sharing choices and authorised academy, coach or player relationships;
• prevent fraud, abuse and security incidents; and
• comply with legal obligations.

You represent and warrant that you have all rights, consents and permissions required to provide User Content to us and to allow its use under these Terms, including permission from identifiable people and appropriate parental or guardian authority where a minor is involved.

User Content is not public merely because it is uploaded to CrickRoo. However, it may be visible to users who are authorised through a coach, player, batch, academy or administrative relationship. You are responsible for selecting appropriate content and recipients.

6. Automated cricket analysis

CrickRoo may use automated systems, computer vision and machine-learning methods to identify cricket events and generate estimates, measurements, highlights, classifications, predictions and visualisations.

Outputs may be affected by camera angle, lighting, video quality, device capability, internet connectivity, player obstruction, recording position, venue and pitch conditions. Results may be incomplete, delayed or inaccurate and are provided as training and informational aids only.

We do not guarantee any particular detection accuracy, coaching outcome, player development, performance improvement, team selection, injury-prevention result or compatibility with every device, venue or recording.

7. Subscriptions, purchases and academy access

7.1 Paid features

Certain features may require a paid subscription, academy entitlement, trial, promotional access or administrator-granted access. The applicable product, price, billing period, renewal terms and any trial terms will be displayed before purchase or communicated through the relevant academy or commercial arrangement.

7.2 App-store subscriptions

Where you purchase through the Apple App Store or Google Play:

• payment is charged to your app-store account when the purchase is confirmed;
• subscriptions may renew automatically unless auto-renewal is cancelled before the end of the current billing period;
• your app-store account may be charged shortly before renewal;
• you must manage or cancel the subscription through the relevant app-store account settings;
• deleting the app or your CrickRoo account does not automatically cancel the subscription;
• refunds are handled under the applicable app-store rules and any non-excludable rights under law; and
• you may use the restore-purchases function made available in the app.

7.3 Academy-provided and other access

An academy, promotion, trial or administrator may provide access independently of a personal app-store subscription. Such access may end when the relevant relationship, licence, trial, promotion or authorisation ends. Academy-provided access is separate from, and does not automatically cancel, a personal subscription.

7.4 Consumer rights

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

8. Third-party services

The Services may rely on or link to third-party app stores, payment services, cloud infrastructure, authentication providers, communications services, analytics, mapping, device services and other technology providers. Your use of those services may be subject to separate terms and privacy policies.

A link or integration does not mean that we control or endorse the third-party service. To the maximum extent permitted by law, we are not responsible for a third-party service or for loss caused solely by that provider.

9. Intellectual property

The Services and all materials supplied by Athmech, including software, source and object code, interfaces, designs, documentation, analytical methods, models, workflows, graphics, logos, names, trade dress and non-user content, are owned by or licensed to Athmech and are protected by intellectual-property laws.

The CrickRoo name and logo are trade marks of Athmech. Australian trade mark application number 2637525 has been accepted early by IP Australia, with registration pending completion of the applicable process. Nothing in these Terms grants you any right to use the CrickRoo name, logo or other marks except as necessary to use the Services in accordance with these Terms.

You must not remove, alter or obscure any copyright, trade mark or proprietary notice displayed in or with the Services.

10. Service availability, updates and changes

We aim to provide reliable Services, but do not promise uninterrupted, error-free or permanently available access. Maintenance, outages, networks, third-party systems, device limitations and events beyond our reasonable control may affect operation.

We may update, modify, suspend or discontinue any part of the Services, release new versions or require an app update. Where practical, we will take reasonable steps to avoid materially reducing paid functionality without notice.

11. Disclaimers

Subject to rights that cannot be excluded by law, the Services are provided on an “as available” basis. We do not warrant that the Services will always be available, error-free, secure, compatible with every device or suitable for every cricket environment.

CrickRoo is a technology and training tool. It does not provide medical, physiotherapy, safety, legal, professional coaching-accreditation or selection advice.

12. Limitation of liability

To the maximum extent permitted by law, Athmech is not liable for indirect, incidental, special or consequential loss, loss of opportunity, profit, revenue, goodwill, reputation or data arising from or in connection with the Services.

Where liability cannot be excluded but may be limited, our liability is limited, at our option and where legally permitted, to supplying the affected service again or paying the reasonable cost of having it supplied again.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability arising from fraud, wilful misconduct or any applicable non-excludable consumer guarantee.

13. Indemnity

To the extent permitted by law, you agree to indemnify Athmech against reasonable loss, liability, damage, cost or expense arising from your unlawful use of the Services, your material breach of these Terms, or User Content that infringes another person’s rights. This indemnity does not apply to the extent that the loss was caused by Athmech’s negligence, breach of law or wilful misconduct.

14. Disputes

If a dispute arises, the party raising it should first notify the other party and provide reasonable details. Both parties must use good-faith efforts to resolve the dispute informally before commencing court proceedings, except where urgent interlocutory or injunctive relief is required.

Nothing in this section prevents a consumer from contacting a regulator, exercising a statutory right or bringing a claim in a tribunal or court where permitted by law.

15. Apple-specific terms

If you access CrickRoo through the Apple App Store:

• these Terms are between you and Athmech, not Apple;
• Athmech, not Apple, is responsible for the app, its content, maintenance and support;
• your licence is limited to use on Apple-branded products that you own or control, as permitted by the App Store Usage Rules;
• Apple has no obligation to provide maintenance or support services for the app;
• to the extent permitted by law, Apple has no warranty obligation beyond any refund it elects or is required to provide under its rules;
• Athmech is responsible for addressing claims relating to the app, including product, consumer, privacy and intellectual-property claims;
• you represent that you are not located in a country subject to a United States Government embargo and are not on a prohibited or restricted-party list; and
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Apple-specific provisions.

16. Google Play-specific terms

If you access CrickRoo through Google Play, your use of Google Play and purchases made through it are also subject to Google’s applicable terms. These Terms remain between you and Athmech. Google is not responsible for operating, maintaining or supporting CrickRoo except to the extent required under its own terms or applicable law.

17. Changes to these Terms

We may update these Terms to reflect changes to the Services, our business or the law. The updated version will be posted with a revised date. Where a change is material, we may provide additional notice. Your continued use after the effective date indicates acceptance, except where law requires another form of consent.

18. Governing law

These Terms are governed by the laws of New South Wales, Australia. You and Athmech submit to the non-exclusive jurisdiction of the courts of New South Wales and applicable Commonwealth courts. Any mandatory rights applying in another jurisdiction remain unaffected.

19. General provisions

If any provision is invalid or unenforceable, it will be read down to the minimum extent necessary and the remaining provisions will continue. A delay in enforcing a right is not a waiver. You may not transfer your rights under these Terms without our written consent. We may transfer these Terms as part of a merger, sale, restructure or transfer of our business or assets.

These Terms and the Privacy Policy constitute the entire agreement between you and Athmech concerning the Services, except for any separate written academy, enterprise, employment or commercial agreement that expressly applies.

Provisions that by their nature should survive termination, including provisions relating to intellectual property, User Content licences, liability, disputes and general interpretation, continue after termination.

20. Contact

ATHMECH PTY LTD
Unit 713, 14 Baywater Drive
Wentworth Point NSW 2127
Australia

Email: support@athmech.com